Blog And Articles

Bridging the Gap: The Art of Veterinary Communication

Bridging the Gap: The Art of Veterinary Communication

In a world where pets are increasingly considered family members, effective communication between veterinarians and pet owners has never been more crucial. A recent podcast, Why Do Pets Matter hosted by Debra Hamilton, featuring industry expert Dr. Peter Weinstein...

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Veterinary Healthcare Teams Include Clients

Veterinary Healthcare Teams Include Clients

By Debra Hamilton, JD-Conflict Consultant Veterinary care thrives on collaboration, drawing strength from a united team effort. Traditionally, veterinary practices have operated within their spheres, with decisions sometimes made without the full engagement of staff,...

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Recognizing defensive behavior – in yourself and others

Recognizing defensive behavior – in yourself and others

The ability to create observational awareness of yourself and others when defensiveness is displayed becomes crucial in preventing conflicts from escalating. The TREND acronym provides a practical framework for identifying and addressing defensive tendencies in ourselves and others.

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Nipped In The Bud-Not In The Butt

Nipped In The Bud-Not In The Butt

In 2015, I published a book highlighting how mediation would help people in conflict over animals. It is now 2024, and the premise of my book still resonates with people in conflict over animals. I still believe mediation is the best way to start a discussion...

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Preparing For Disasters With Your Pets

Preparing For Disasters With Your Pets

This blog is part of the MAAP Community Call vlog you can watch that MAAP call replay below: As we all know, disaster is one of the 10 D’s* that we prepare for when making our MAAP plan. Failing to plan for any of the other 9 D’s can also be a disaster. What is a...

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